Shipping policy
Made to Order, Shipped with Care
Every Mythic Hour print is produced to order on museum-grade media, so a little time goes into making it perfect before it ships.
Processing time
- Wall art prints: Printed and prepared within 3–5 business days.
- Custom pet portraits: You'll receive a digital proof within 2–3 business days. Once you approve it, printing takes another 3–5 business days.
Shipping time (after processing)
- United States: 5–8 business days — free on orders $49+.
- International: 10–18 business days, fully tracked.
Total time = processing + shipping. Orders around peak seasons (e.g. the holidays) may take a little longer — order early for gift deadlines.
Where we ship
We ship worldwide. Free standard shipping applies to US orders over $49; international rates are calculated at checkout based on destination and order size.
Packaging
- Paper prints ship flat (smaller sizes) or rolled in protective tubes (larger sizes).
- Canvas and framed pieces ship in reinforced boxes, fully cushioned.
- Every order is insured in transit.
Tracking
You'll receive a tracking number by email as soon as your order ships.
Customs & duties (international)
For international orders, import taxes or duties may apply and are the responsibility of the recipient.
Questions about your order? Email us at .